The Stability Revolt: Why Senior Martech Leaders Are Choosing Foundations Over Agentic DXP Theater
Vendor AI agents redistribute complexity onto buyer teams. Research shows 45% fail expectations. What senior martech leaders should evaluate instead.
Posts
Context Rot: Why AI-Powered Martech Degrades When Nobody's Watching
Context rot degrades the rules, segments, and data feeding your AI systems. The ownership model and audit cadence that catch it before outputs go wrong.
How Organizational Efficiency Kills Strategic Reinvention
Organizations demand transformation while running at 100% capacity. Why lean companies can't reinvent — and what reclaiming slack actually looks like.
The Transaction Trap: When Your Marketing Technology Stack Fights Your Customer Relationships
Marketing stacks built for transactions train teams to treat customers as pipeline events. How to rewire systems and metrics toward retention and expansion.
Why Marketing-IT Alignment Keeps Failing
Marketing-IT friction is structural, not interpersonal. Partnership models that realign authority and responsibility fix what alignment workshops can't.
How the 80/20 Rule Shapes Martech Implementation Success
Most martech stacks deliver competitive value from just 20% of capabilities. Why implementation energy flows to the commodity 80% — and how to close the gap.
The Single View of the Customer Farce
The single view of the customer is a vendor promise that collapses under real-world complexity. Purpose-built data views for specific decisions work better.
Capability Optimization: Why Your Martech Stack Underperforms
Your martech stack underperforms because your organization never built the capability to run it. Training won't fix structural barriers. Here's what will.
Why Agentic AI Projects Fail: The Decision Architecture Gap
Over 40% of agentic AI projects will be canceled by 2027. The problem isn't the technology — it's the missing decision architecture defining who decides what.