The Evolution of the CMO Has Run in a Loop Since 2008
The evolution of the CMO has circled one question since 2008: can marketing prove its value? Why analytics, digital, and AI each failed to answer it.
The evolution of the CMO has circled one question since 2008: can marketing prove its value? Why analytics, digital, and AI each failed to answer it.
Marketing's value gap was always an accountability problem. Agentic AI removes the human who owned the numbers and widens the gap it was sold to close.
Composable architecture, headless, best-of-breed, and MACH aren't the same thing. Each conflation produces a specific failure mode at purchase time.
A practitioner account of why B2B attribution keeps breaking — long cycles, pre-identification journeys, and the 2-4x ROI-proof gap — and how to fix it.
The AI marketing strategy conversation has converged on three right answers. Here's what breaks when organizations try to operationalize them.
A clear-eyed look at the 'friends don't let friends buy a CDP' era — and why Hightouch now sells a composable one. What actually changed in customer data.
WPP invested £300M in AI and claims 90% adoption. Revenue fell 8.1%. Here is what holdco agency AI platform adoption numbers reveal about competitive advantage and client value.
Most martech stacks work in one direction and break in every other. Dynamic isotropy is the marketing technology strategy diagnostic lens you're missing.
AI isn't marketing's bottleneck — the operating model is. HBR on redesigning the marketing org for an agentic, continuous-launch world.